ComplaintsforLa Barca Appliances
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Complaint Details
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Initial Complaint
02/06/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Bought a stove they said had no issues for 280 and but once we installed it the button controls didnt want to work so I called they said they would come and fix it but never did and the same happened four more timesInitial Complaint
11/13/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
On 11/05/2022 my grandmother went looking for a place that sells used washing machines or does repairs she found la Barca appliances at ************************************** and inquired about how much replace or repair the agitator of our washing machine and was told it would cost $180-$200 dollars for the part or she could buy a used machine in great working condition from the store for $250 + $20 dollars delivery. She decided to go with the used washing machine in great working condition and it was delivered the following Tuesday. It was raining and the men who dropped it off and the owner said they had a lot of delivered to do so they didn't stay to test out the water and show us if it could do a full load we tested the washer out and it only would run the hot water very slowly and barely ran cold water + when it was time for the the agitator to start moving back and forth to wash the close the movement was extremely slow and weak so we called and asked someone to come out to fix the cold water issue and also check out why the agitator was so weak. No one came so we went to the store to complain & get the hoses from the washing machine they took out of our home to see if the issue with the water pressure was the hoses. We went there and the only person there was a lady named ******* who was rude and not helpful and threatened to call the police on us. We located our old washer and got the hoses from it that they said they didn't take out of our home and we went home and tried to wash again but still the same issue occured so we called the store and the owner said he'd come and check it out it took a couple days but he came and said he could give us a different washing machine but we'd need to pay $80-100 dollars for delivery or he can fix the cold water issue for free and we chose the repair for free and it's been 2 days since he left and said he'd come back and there's no communication whenever I call I never get an answer.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.