ComplaintsforZeeba Rent-A-Van
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
When I was in ********** June 2023 I got threatening calls from **** rental company then they came without notice repossessed the vehicle with all my belongings in it still everything I owned. I went to every rental place to get a new vehicle I was denied everywhere I went. So I tried to purchase a vehicle and I was unable to purchase insurance. Then I went to purchase a plane ticket every flight was coming up as $10,000 for one way flight on ******* The only option was to lease sprinter van through zeeba on ******* When I got the van they lied about the insurance policy. I kept receiving threatening calls and emails from zeeba. I recently noticed that group of cyber stalkers/hackers were surveilling me through the rear view mirror camera in the van. So I blocked the camera with sticker. The same night at 11pm they came and repossed the vehicle. I believe this company is part of cyber stalking/hacking network asssociated with ******** This company used false advertising and false information on insurance policy.Initial Complaint
09/23/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I booked a van and paid in full four months ago. One week before my rental was set to begin I got a note saying that there was no inventory and my reservation was canceled. I was told I would get a refund but that nothing else would be done to help me. Because of this I had to travel out of state and rent a different vehicle for my event. I have asked for a refund multiple times, but it is now one month later and I have not yet received a refund.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.