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            Business ProfileCoop Home Goods

            Bedding

            Contact Information

            900 N Alameda St # 86114

            Los Angeles, CA 90012-2904

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            Visit Website
            (888) 316-1886

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            900 N Alameda St # 86114, Los Angeles, CA 90012-2904
            BBB File Opened:
            1/4/2022
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Date of original transaction Jan 23rd 2019. Product comes with a 5 year warranty.Product is Eden **** pillow I was sent out a replacement a few weeks back and I'm just disappointed the pillow is nothing like the original one. Even after adding the extra fill they provided three 1/2lb bags it doesn't support your neck like the original one. Your neck just kinda just sinks into the pillow all the way to the mattress (wish I was joking)The inner core where the memory foam at has very little memory foam it mainly consist of what just looks like shredded stringy fiber sort of like a cotton ball pulled apart. Even the memory foam itself is doesn't look as described in pictures or what my original memory foam looked like. When I finally seen the box I knew why they quietly switched manufacturing to made in *****. When the original was proudly made in *******.Very disappointed in quality control if that's what it is. If I had a vacuum sealer I'd ship it back.
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            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Just M C

            01/11/2024

            WARNING! I think they are out of business. They are not responding to emails. Their website is not working. For example not being able to add items to cart. Or creating an account and confirming your email. You do not receive an email from them to confirm it.
            Read 2 More Customer Reviews

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            BBB of Los Angeles & Silicon Valley

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