ComplaintsforThe Los Angeles Film School
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Complaint Details
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Initial Complaint
07/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am an alumni of this school who their staff made false accusations against and banned me without warning after I request assistance with a job search.Business response
08/24/2022
Business Response /* (1000, 8, 2022/08/08) */ **. ****** matriculated at Los Angeles Film School from January 2011 through March 2014. During this time, **. ****** displayed problems interacting with faculty and staff. **. ******'s interactions with staff and faculty were quite often unprofessional and inappropriate. Education managers and student advisors worked with **. ****** continuously to maintain **. ******'s training on track. **. ****** completed his training in March 2014, earning a Certificate of Completion in Recording Engineering. On June 30, 2022 **. ****** attended one of our Career Development Virtual Career Advancement events featuring *** *****, an artist & repertoire music executive ( https://www.lafilm.edu/event/lafs-career-development-presents-ar-zoe-young-how-to-break-into-the-music-industry/ ). During this event, **. ****** acted inappropriately and used foul language interacting with **. *****. On July 18, 2022, due to his behavior at the June 30, 2022, event and his offensive language directed at **. *****, Los Angeles Film School cut off **. ****** from all contact with Los Angeles Film School. **. ****** has consistently violated Los Angeles Film School's Student Conduct Code governing student behavior and student interactions with faculty, staff, other students, and guests appearing at the school. Los Angeles Film School can no longer tolerate **. ******'s behavior. **. ****** retains the education and training he received while matriculating at Los Angeles Film School from 2011-2014. **. ****** continues to be a graduate of the Los Angeles Film School. **. ****** maintained alumni benefits from 2014 - 2022. As of July 18, 2022, **. ****** is persona non grata at Los Angeles Film School.Initial Complaint
05/20/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I withdrew from The Los Angeles Film School in November 2020 and upon withdrawing I was informed by the financial advisor I would not owe a balance. On 04/16/2021 I received an email stating I owed a balance and to call to resolve it. The next day 04/17/2022 I received an apology email stating "we are currently experiencing a glitch with our database, which unfortunately generated the notice sent you within the last hour of monies being due. Please DISREGARD this notice," I then received another email from them on 12/17/2021 saying this was my final notice of an owed balance. Although the email states they have tried to reach out to me to resolve the issue, they never did. I've called all the phone numbers attached to any email I've ever received from The Los Angeles Film school and left dozens of voicemails on each line for a call back and yet to receive one. I ensured to say my name, phone number, email address and my former student ID #.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.