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ComplaintsforCannatique Store
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Complaint Details
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Initial Complaint
12/18/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order for cbd extracts and edibles on Nov. 18, 2023 through the Cannatiquestore.com website. Order #****, for $255.20. Reply email indicated no credit card payment accepted, had to use PayPal, ******, Apple Pay, Zelle, or Venmo the amount of $255. On Nov. 20, I paid **** sabzi $255 through Zelle because PayPal indicated the person could not accept payments at that time. I asked for shipping information and was told it was sent. I waited until after the Thanksgiving Holiday to ask where my order was and was told tracking code was sent. It was not. I sent several emails between Dec. 2 - 15 and none of the replies gave me shipping information. I asked for my money back and am not receiving replies any longer. The website was down from Dec. 5-8, maybe even earlier, but I hadn't checked between Nov. 20 and Dec. 4. The website looks different from when I ordered from it and I think the *** is a fake ID number. There is no country code that begins with "VS" and the digit count is off.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.