ComplaintsforCalifornia Car Sounds
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Complaint Details
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Initial Complaint
11/03/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This business rips off customers by price gouging on products, and selling outdated cheap old music equipment. Has a funny attitude, and takes extensive install times for basic jobs. SERIOUS PRICE GOUGING SERIOUS PRICE GOUGING/SERIOUS PRICE GOUGING SERIOUS PRICE GOUGING SERIOUS PRICE GOUGING SERIOUS PRICE GOUGING SERIOUS PRICE GOUGINGBusiness response
11/14/2023
We appreciate your communication regarding the recent complaint filed against California Car Sounds. We take all feedback seriously and are committed to addressing concerns promptly and effectively.
Upon reviewing the complaint, we note that the details provided are limited, and the tone is inflammatory. Nevertheless, we are dedicated to understanding the specific issues raised and addressing them appropriately.
We understand the importance of transparency and accountability, and we want to assure you that we take every customer concern seriously. To provide the most accurate and thorough response, we kindly request additional details or specific instances related to the accusations of price gouging, selling outdated equipment, and extended installation times.
Our commitment to customer satisfaction extends to open communication and a genuine effort to resolve any issues. We value the Better Business Bureau's role in facilitating this communication and appreciate your assistance in ensuring a fair and balanced resolution.
Thank you for your attention to this matter.
Sincerely,
California Car Sounds
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.