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Summerville Woodworks has 1 locations, listed below.

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    Business ProfileforSummerville Woodworks

    Carpenter

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4611 Exposition Blvd, Los Angeles, CA 90016-4026
    BBB File Opened:
    2/24/2016
    Business Management
    • John Summerville, Owner
    Contact Information

    Principal

    • John Summerville, Owner

    Customer Contact

    • John Summerville, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On 7/27/21, Summerville Woodworks was engaged to build an under stairway seating and storage built-in unit from maple plywood, office printer and filing cabinet out of maple plywood, appliance panels for refrigerator and dishwasher (wood supplied), and modify interior kitchen cabinet. **** was given detailed measurements and drawings for sitting and storage unit and office cabinet with photos of expectations for job, which included cane cabinet panels so electronics could vent. **** visited several times to measure & discuss job and we agreed on a price for seating/storage unit ($*****), office cabinet ($*****), repair work ($150), and appliance panels ($750) on 8/11/21 when he submitted formal contract. **** took 3 months to deliver parts of the job and failed to finish, resulting in a cancelled contract. The job has no value to me unfinished. In addition, **** repeatedly balked at providing the cane door panels, & drawers that were in my drawings and his renderings, repeatedly lying about their inclusion in our verbal agreement. **** talked about the work as if it were a favor & basically did what he wanted over 3 months leaving me worried that he wouldn't finish. When he delivered mismatched drawer panels, he blamed it on me (as if everyone should pay ********* of dollars for doors that don't match). He delivered the dishwasher panel too small (cost of wood provided $65), the refrigerator panel scratched, damaged my new hardwood floors irreparably, damaged drywall and paint, kept a phenolic plywood tabletop he to use for taking off legs & then to return. The stress of working with **** *********** was uncalled for. This should have been a 4 week job, but he left a mess every time, damage he didn't fix, until finally disappearing altogether with job unfinished. **** never returned after a partial payment on 10/8/21 saying he was starting another job. Storage/sitting unit is missing doors, has holes/scratches, office cabinet has no top, no supply drawer, & no doors
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