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Find a Location

Cheef Botanicals has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCheef Botanicals

    CBD Oil

    Current Alerts For This Business

    Advertising Review:

    As part of an industry-wide review of CBD businesses in our service area, BBB requested that Cheef Botanicals substantiate, modify, or discontinue several advertising claims on its website to be in compliance with the BBB Code of Advertising

     

    On June 21, 2022, BBB contacted the business in regard to their website which features claims about the health benefits of CBD Oil as well as claimed results in testimonials. The business also advertises the following claims:

    - “Cheef Botanicals has been featured on:” “LA Weekly,” “SF Weekly,” “Featured on Ministry of Hemp,” “Observer,” and “Fox News” 

    - “Cruelty Free”

    - “100% Natural” 

    - “Lab Tested” 

    - “Our Award-Winning Customer Support Is Here For You” 

    - “Lowest CBD Prices Guaranteed!” 

    - The business also offers Negative Option Plans, Continuity Plans and Automatic Shipments without a clear and conspicuous disclosure of all material terms of the negative option feature.

     

    BBB challenged these claims based on the following BBB Codes of Advertising:

    1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code

    12.  Lowest Prices, Underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims

    20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees

    30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements

    34. Claimed Results - https://www.bbb.org/code-of-advertising#Claimed_Results

    18. Negative Option Plans, Continuity Plans and Automatic Shipments - https://www.bbb.org/code-of-advertising#Negative_Option_Plans_Continuity_Plans

     

    BBB requested that the business review their advertising and provide substantiation based on reliable, recent, competent testing for each of the health claims made and to modify or discontinue any advertising that is in violation of FDA and FTC mandates for this industry. 

     

    As of February 28, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6048 Triangle Dr, Los Angeles, CA 90040-3641
    BBB File Opened:
    4/1/2020
    Years in Business:
    5
    Business Started:
    1/1/2019
    Business Incorporated:
    5/17/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 201814210183 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    6:00 AM - 6:00 PM
    T:
    6:00 AM - 6:00 PM
    W:
    6:00 AM - 6:00 PM
    Th:
    6:00 AM - 6:00 PM
    F:
    6:00 AM - 6:00 PM
    Sa:
    6:00 AM - 2:00 PM
    Su:
    6:00 AM - 2:00 PM
    Business Management
    • Ms. Arabella Rodriguez, Customer Service Manager
    • Charlotte Hodgson, CEO
    Contact Information

    Customer Contact

    • Ms. Arabella Rodriguez, Customer Service Manager
    • Dareh Zadoorian, CEO/Owner
    • Charlotte Hodgson, CEO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peter M

    1 star

    05/25/2024

    Cheef Botanicals used the contact function on my website to send me uninvited SPAM - I have never expressed an interest in their products, so got in touch, wondering if someone was sending SPAM under the cover of their name. They confirmed that the email was from them. I therefore requested to be removed from their list-serve immediately and for all time. I received a same-day reply (good) confirming that my address had been unsubscribed, and including screenshots to confirm this.Several days later I received, uninvited, an offer of a free product for having contacted them. I replied to remind them that I was now unsubscribed. That was the start of now daily SPAM.This company is guilty of sending SPAM, of clearly not complying with a request to be unsubscribed from their list (hence in breach of the CAN-SPAM Act of 2003), and of lying about having removed me from their list. I warned them that continued SPAM would result in reviews such as this. At least I am making good on my promise, even if Cheef Botanicals does not make good on its own promises.I have retained the entire set of emails as proof of the above.

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