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Coffee Bean & Tea Leaf has 1 locations, listed below.

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    Business ProfileforCoffee Bean & Tea Leaf

    Coffee and Tea

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8601 Lincoln Blvd, Los Angeles, CA 90045-3554
    BBB File Opened:
    9/11/2015

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    Don't forget your first drink is 50% off today! ??*********************************************************************************************** Wednesday, May 24th, 2023 V.I.P. Corporate Executive THE COFFEE BEAN & TEA LEAF ************************************************************************************************ ************** &V.I.P. Corporate Executive THE COFFEE BEAN & TEA LEAF ********************************************************************************************************* ************** Regarding: Very Serious Complaint Dear The Coffee Bean & Tea Leaf Executive:Good morning or good afternoon to You!How is your day today in sunny ***********, ********** and/or wherever else You are in the World?My day is going fine, thank you, except due to the Fact that back on Monday, May 22nd, 2023, I had visited your Encino, ********** location on ***************** and did Not have a Very ********************* Experience!Your APP Advertisement is Very Misleading whereby it Clearly States That For Your Very First (1st) Purchase You Will Get 50% Off!Well, I had spent a Total Of $9.50 As My Very First (1st) Purchase and your male store manager who goes by the name of ******* Refused To Give Me My 50% Off My Purchase, Even Though I Had The Advertisement With Me On My Cellular Phone At The Time Of Purchase And Even Showed It To Him!He told ME that I have to come back and make a Second (2nd) Purchase which it did Not Say In Your Bogus and Misleading Advertisement!This is Beyond Misleading, Unfair and Unprofessional and Potentially A Scam!I do have the Proof Of My Purchase from My Credit Card Statement as well!If You are Not Willing to ********************* Me As Your Brand New Customer, then I am going to Publish Negative Reviews About This Negative Experience And Show The Picture Of Your Advertisement as well on to ************ which includes the following websites:Google ********************* Instagram Sitejabber Ripofreport.com Better Business Bureau

    Customer Reviews

    0 Customer Reviews

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