![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforCoffee Bean & Tea Leaf
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/24/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Don't forget your first drink is 50% off today! ??*********************************************************************************************** Wednesday, May 24th, 2023 V.I.P. Corporate Executive THE COFFEE BEAN & TEA LEAF ************************************************************************************************ ************** &V.I.P. Corporate Executive THE COFFEE BEAN & TEA LEAF ********************************************************************************************************* ************** Regarding: Very Serious Complaint Dear The Coffee Bean & Tea Leaf Executive:Good morning or good afternoon to You!How is your day today in sunny ***********, ********** and/or wherever else You are in the World?My day is going fine, thank you, except due to the Fact that back on Monday, May 22nd, 2023, I had visited your Encino, ********** location on ***************** and did Not have a Very ********************* Experience!Your APP Advertisement is Very Misleading whereby it Clearly States That For Your Very First (1st) Purchase You Will Get 50% Off!Well, I had spent a Total Of $9.50 As My Very First (1st) Purchase and your male store manager who goes by the name of ******* Refused To Give Me My 50% Off My Purchase, Even Though I Had The Advertisement With Me On My Cellular Phone At The Time Of Purchase And Even Showed It To Him!He told ME that I have to come back and make a Second (2nd) Purchase which it did Not Say In Your Bogus and Misleading Advertisement!This is Beyond Misleading, Unfair and Unprofessional and Potentially A Scam!I do have the Proof Of My Purchase from My Credit Card Statement as well!If You are Not Willing to ********************* Me As Your Brand New Customer, then I am going to Publish Negative Reviews About This Negative Experience And Show The Picture Of Your Advertisement as well on to ************ which includes the following websites:Google ********************* Instagram Sitejabber Ripofreport.com Better Business Bureau
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.