Business ProfileforAdvanced Test Collections
At-a-glance
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Business Details
- Location of This Business
- 3213 Dewitt Drive #G, Los Angeles, CA 90068
- BBB File Opened:
- 5/5/2022
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Victor N
09/02/2022
They advertise on their website prices for PCR such as "RT-PCR COVID Travel Test $49 - Special. Result 3 to 5 Hours" "PCR Test also good for International Travel - $49. RT-PCR Test Special Travel price." Once you click into the website, now the price is $89 for a PCR. However, they won't even honor this rate.
When asked about the rate we were quoted online, the agent at the testing tent site said that the $89 rate was for people with insurance only and that now the rate would be $149. However, the terms on the website clearly state that "If you do not have ** health/medical insurance additional thirty dollars lab diagnostic fees will be charged." Therefore, the rate should have been $119 per person, not $149.
However, they won't even honor what the write in the fine print on their website. In addition, there add on a cheeky ****% service fee on top of that. And, the website said if you do the test on a Sunday or holiday (we weren't), there is an additional fee.
They've created a website with good SEO and easy booking and prominently advertise lower rates to get unsuspecting people in, and then as a traveller with an upcoming flight, you are left with no choice but to pay up and get ripped off with false marketing.
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