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ComplaintsforHunk O Mania
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Complaint Details
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Initial Complaint
01/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 12/31/21 I purchased tickets/reserved seats for the hunk-o-mania show. It included seats for a party of 18 for the show date on 1/15/22 in Arizona. The total cost was $807.89. I along with my party flew in to Arizona for the event since it was a special occasion for our bride to be. The morning of the show I called to confirm the venue's location and to confirm seats were ready and the correct quantity for our party. ***** ***** spoke with me on the phone and immediately began to state that they had written "not attending" the show when they had already received the payment and reservation. After constant belittling and rude accusations from him, he finally stated he would update it and that we would have our seats ready. We were to arrive an hour early (7pm) before the 8pm show to claim them. When our party arrived to the event (7:00pm exactly) there were NO seats for our party. The door man stated that they were completely reserved and that our party was written as "not attending". It was extremely unprofessional and unacceptable that our party wasn't given the reservation that we paid for. After speaking with the door attendee, he threw us in the corner of the stage where half of our party couldn't see the performance. It was a very distasteful experience. I'd like to get a complete refund for not getting exactly what we paid for especially considering we flew out of California for this event.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.