At-a-glance
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Overview
Business Details
- Location of This Business
- 6060 W Manchester Ave Ste 310, Los Angeles, CA 90045-4267
- BBB File Opened:
- 9/22/2021
- Years in Business:
- 3
- Business Started:
- 2/20/2021
- Business Incorporated:
- 1/4/2022
- Accredited Since:
- 9/17/2024
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Precision Medical Supply, LLC
- Business Management
- Mr. Chris Barbieri, CEO/Owner
- Contact Information
Principal
- Mr. Chris Barbieri, CEO/Owner
Customer Contact
- Mr. Chris Barbieri, CEO/Owner
- Additional Contact Information
Phone Numbers
- (888) 406-0595Other Phone
- (888) 406-0595
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Richard D
1 star08/29/2024
Smiles Medical Supply Response
10/04/2024
I'm sorry you had that experience. We did make a mistake on our side and didn't setup the co-pay credit card as we should have initially. That being said over 70% of the cost was your annual deductible. We spent many many months trying to get your insurance company to get the deductibles and co-pays in-line with the amounts you insisted to our team they should be. While we were working on trying to get your insurance company to cover more of the cost we didn't bill you in good faith. When we couldn't change the amount you owe with your insurance company, we informed you and offered to provide a payment plan to help minimize the impact, unfortunately you rejected the offer.
We feel like we went above and beyond shipping product while we tried to work through the payment issues and provide a payment plan for the amount owed. Insurance, co-pays and deductibles are a challenge for all of us involved with the healthcare system. I'm sorry our team left you with the impression that we didn't do anything and just hit you with a large bill. We should have communicated better. We wish you all the best with your new supplier and would be happy to have you back should you choose to return.
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