3,253 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jay M
5 stars06/22/2024
I had a weird issue where a ticket was sent to someone else. It took about a week, but *** from customer service did figure it out and resolved it.Review from Rebecca F
5 stars06/21/2024
I had a good experience, ************** got me all the information I needed.Review from Akari I
5 stars06/21/2024
I had an issue with logging in and finding my tickets because I signed up with the wrong email when ordering my tickets, but customer support was extremely helpful!!!Review from S.R. N
5 stars06/21/2024
My customer support experience today with ***** P, was excellent! Everything moved smoothly, it ***** explained the process at each step, and all communication was courteous and professional. My hats off to US Live Chat team. This is the 2nd live chat call in a row where AXS exceeded my expectations and handled the call and service request with excellence. Keep up the great work!!Review from jeffrey r
5 stars06/21/2024
Connecting with a customer service rep is not easy but once i connected with one, I received clear answers.Review from Faizmin L
5 stars06/21/2024
did an amazing job and was very helpful in assisting me with my concernReview from Tammy G
5 stars06/20/2024
Had ****************** at AXS *** and was wonderful in helping me out with my issue. Was quick and supportive and really made me feel important!!Review from Deborah H
5 stars06/20/2024
I wanted to know what happens if listed tickets don't sell by the end of the listing period. ***** was very helpful and answered my questions.Review from Julia D
5 stars06/20/2024
Very helpful customer support in live chat. ************** Was great!Review from Dan F
5 stars06/19/2024
******* R did a great job and got my tickets to me after issues with my email on my account at purchase. She was able to solve my issue quickly.
Customer Review Rating
Average of 3,253 Customer Reviews
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