ComplaintsforMcDonald's
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/14/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I want my orders that were wrong and cold to be replaced or refunded. I ordered through ********* and made numerous complaints and requests for refunds but never heard back from ********* which is a scam and fraud. I called McDonald's corporate office and filed a complaint over a month ago and made multiple attempts to find out why I have not been contacted about this matter and still have not received a replacement or refund for many incorrect orders. So since both companies refuse to acknowledge my complaint I filed this complaint with******Business response
12/02/2022
Consumer Response /* (-5, 8, 2022/11/07) */ I have not received a refund or any response and I recently went to the same McDonald's and was given a terrible breakfast that I wanted to ask for my money back but it was too crowded and didn't feel like causing a scene. I should have though because they obviously suck and don't care. Business Response /* (1000, 9, 2022/11/15) */ The Customer's Refund, is pending with ******** Consumer Response /* (2000, 11, 2022/11/18) */ (The consumer indicated he/she ACCEPTED the response from the business.) Have not been contacted or payed back Consumer Response /* (3000, 16, 2022/11/18) */ I did not accept and it has not been resolved they did not send anything Business Response /* (4000, 18, 2022/12/02) */ The customer has not given any receipts or order numbers, for his payment went directly to ********.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.