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Find a Location

Roaming Hunger has 1 locations, listed below.

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    Business ProfileforRoaming Hunger

    Food Trucks

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8360 Melrose Ave Fl 2, Los Angeles, CA 90069-6518
    BBB File Opened:
    5/11/2018
    Years in Business:
    11
    Business Started:
    11/15/2012
    Business Incorporated:
    4/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ross Resnick, President
    Contact Information

    Principal

    • Mr. Ross Resnick, President

    Customer Contact

    • Mr. Ross Resnick, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted Roaming Hunger to find food truck options for a company event. There was only one option, so I went with it. Paid full amount of $1983.78 on 9/26/22 (Receipt**********). My management team decided to to cancel, so I contacted Roaming Hunger. It was at this time that they told me that they would only refund 50% of the total, even though it was still 20 days prior to the event. I was never advised upfront what the terms and conditions were for canceling. It was only stated in an email after the payment was made (a link at the bottom of the email). I canceled and was refunded $991.89 on 10/21/22 (Receipt # *********). Since there was no mention of cancelation policies prior to the invoice being paid, I believe that my company, The Eco Plumbers, should be entitled refunded the full amount. My request is to have $991.89 refunded.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    nicole t

    1 star

    08/21/2023

    After I paid a very large amount of money - 100% up front - I was ignored, passed around, ignored and passed around some more, and finally made to feel that my very valid concerns were no big deal. At several points during this process, I was sure I was being scammed due to the absolute lack of professionalism from the event coordination team. I had no fewer than five event coordinators, who mostly quit, "got promoted," and never answered my emails and missed our meetings. When I finally had a live conversation with ******** (thanks to you sending her Calendly link - she did not - again, this feedback is not directed at you) I mentioned these concerns. She told me that I had no reason to be concerned after I would receive the "run of show" - but that document honestly does nothing to assure me after months of being jerked around. Then after ******** sent me the run of show, another team member reached out to me to have the exact same conversation. He had no notes from ********, none of the information that I had given her, absolutely no indication that anything that ought to have been written down, was. Extremely not reassuring!!!Finally, two days before the event, I was informed that I had been given the wrong menu, and I needed to choose six main options instead of the 3 mains, 3 apps, and dessert I had already chosen. Fine. Sure. On the day of the event, there were only 5 options to choose from. So, no. Never again will I work with Roaming Hunger.

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