![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Customer ReviewsforOmaze
98 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rome W
1 star08/02/2023
I do not know how legitimate the company was, but previously there was no written cap on FREE entries. You would get entries everytime you filled out the form, so I took it upon my self to do so until I reached a 1 MILLION entries (have photo proof) which it then said was the MAXIMUM allowed. At the end of the supposed drawing, someone else won whom there were some really odd things about. I asked for information in regards to how many entries there were total, how the person was selected, etc. etc. wondering if the numbers of entries even mattered but never received a response.Because of me reaching 1 million entries, a cap was introduced limiting the number of free entries into any of the raffles. The problem here is that if they never experienced anyone reading the rules and doing what they could do put odds in their favor, so I feel they took it upon themselves to VOID my entries out. I feel this way because there is very slim chances that I would have lost with that many entries if it was a fair drawing.This drawing was for a 2020 Bentley Continental GT V8 with $20,000 which closed on January 10, 2020. I still have the photos I took of all the raffles I entered. This one in particular was with ****************.Review from Michael N
1 star01/15/2023
Donated over a thousand over the years to Omaze. Never won a thing. Recently they have stopped acknowledging my purchases with a email confirmations or in any way shape or form. Nor have they put my donations in my donation's history on my online account with them. They took my money though. They don't respond via customer service when I ask them to confirm and include it in my online donation's history. I am so disappointed in this company and sorry I gave them money over the years. The last and final donation I made with paypal and it charged me but, again, I received no confirmation. There is more shady stuff I see on their site as well. For example, they have been passing off the same custom van for years so much so that they no longer provide the year of the vehicle in the prize details. The winners kept taking the cash alternative. Probably no longer a warranty. Pretty slick. They started out good but lately they are total sketch.Review from Brad Michael M.
5 stars12/18/2022
I believe I always have the same Account Representative (at OMAZE) when there is a need of clarity (Rochelle) - and that is both unusual, and excellent corporate behavior! I sincerely appreciate that personal touch, and it also indicates (to me) that Omaze likely works to keep it's employees dutiful and satisfied in their positions of responsibilities to Omaze, and in service to Omaze's customers, and clients! Keep up the good work and service!
Sincerely, Brad Michael MooreOmaze Response
12/21/2022
Thanks for taking the time to leave such a kind review! We're thrilled to hear that you are pleased with the service that Rochelle was able to provide to you.Review from Rodney A
5 stars12/02/2022
I completely vouch for Omaze. I've entered some of their raffles over the years but never really expected to win anything. Then in July 2022 I got an email from them saying I had won the raffle for a brand new 2022 McLaren GT. Even then I was a little skeptical, but after filling out the necessary paperwork I was given the car exactly as promised. Omaze staff were incredibly helpful and communicative during the entire process and were able to answer any and all questions I had. They are absolutely for real, as are their prizes, and real people like me really do win them. And best of all, they do this all to raise money for charities. I know there are a lot of scams on the internet, but I can tell you from first hand experience, Omaze is not one of them. They're the real deal. A big thank you again to Omaze for the magnificent car!Omaze Response
12/05/2022
Congratulations on your sweepstakes win and thanks so much for taking the time to leave such a kind review!Review from Robert C.
5 stars12/01/2022
I had some trouble with my website form and once submitted I contacted the support line. They corrected the issue right away to my full satisfaction.Omaze Response
12/05/2022
We're so happy to hear that our CX team was able to get everything resolved for you!Review from Michael Anthony D
5 stars11/29/2022
When I received the email from Omaze telling me that I've won, I couldn't believe it. I had to read it a few times before I was convinced. ****** from Omaze walked me through the whole process of receiving the prize and was very kind and helpful. When I told my parents, they were extremely skeptical as they've never heard of Omaze before. I've seen their ******* ads and looked them up before and I figured they were legitimate. Having just actually received the prize, they really are! Thank you again, Omaze, for all the good that you do!Omaze Response
11/30/2022
Thank you so much for taking the time to leave us a review! We're so pleased to hear that you had a good experience with our team. Congratulations on your win!Review from Tanya N
5 stars11/23/2022
Omaze is a real company, with real prizes and winners, that helps real organizations with donations provided by those who enter their sweepstakes! I never thought that I'd be a winner of one of their experiences, but what a dream it has been! Omaze was so helpful, kind, and prompt in answering any questions and making sure that I was comfortable and taken care of the entire time. Every gift of a donation not only helps someone in need, it also provides an exciting chance at winning something incredible. Take a chance and donate something today, you never know.. you might be the next winner!Omaze Response
11/28/2022
Thanks so much for taking the time to leave us a review and for your kind words! And congratulations on your win!Review from Barry H
5 stars11/11/2022
I had no expectations of winning when I entered the contest I eventually won. The individual with Omaze who let me know was wonderfully helpful and answered all questions in a timely manner. I was understandably skeptical, but Omaze was clear and transparent and have my full confidence. I will continue to support Omaze and the great work they do.Omaze Response
11/14/2022
Thank you so much for your kind words! Congrats on your win!Review from Jaclyn A
5 stars11/10/2022
Omaze is a legitimate for-profit fundraising company that offers amazing prizes! It's not a scam. Do your research and you will see. I won the $100 monthly giveaway in August and worked with ******************* who is one of the winner experience coordinator's from Omaze. ****** was there to answer any questions I had and was so responsive and helpful! Thank you ****** for making this a wonderful experience! Congratulations to all the winners!Omaze Response
11/11/2022
Thanks so much for taking the time to leave us a review and congratulations on your win!Review from Stuart B
5 stars11/05/2022
Omaze is an incredible company. I had entered several of their sweepstakes, never really expecting to win, but I knew that important charities are supported, which is worthwhile in itself, AND there was a remote but real chance of winning. Omaze has a saying that they offer life-changing prizes while supporting worthy causes. Well, although I never expected to win, my family and I were incredibly lucky, surprised and overjoyed to win one of their grand prizes.......a house. We couldn't believe it!!! We received the email notification but still couldn't believe it could be true,....but then the prize team surprised us at our house. Everything was explained to us. The entire Omaze team was as helpful and friendly as they could possibly be. They all seemed to be as excited for us as we were. This win has truly been life-changing for our family and at the same time they raised over a million dollars for a children's charity ....so also life - changing opportunities for so many high risk children. This is truly a wonderful company with a special mission. Every single person on their team and every interaction has been awesome. They are the Best!!!Omaze Response
11/07/2022
Thanks so much for taking the time to leave us a review and for your kind words! The Omaze team is thrilled for you and your family - congratulations on your win!
Customer Review Rating
Average of 98 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.