Business ProfileforRoche Bobois
At-a-glance
Related Categories
Business Details
- Location of This Business
- 8850 Beverly Blvd, Los Angeles, CA 90048-2494
- Years in Business:
- 25
- Business Started:
- 1/1/1999
- Alternate Business Name
- Roche- Bobois
- Inpala, Inc
- Business Management
- Agnes Chouchan
- Contact Information
Principal
- Agnes Chouchan
Customer Contact
- Agnes Chouchan
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ursula C
12/29/2022
We paid about $150 for them to come out and diagnose this. They were also supposed to bring sofa cleaner from the warehouse which I ordered, but they did not bring any. Since then, there has been no follow up! I have called our Sales Rep *************************** a couple of times and tried to follow up with the **************** Rep *************************** several times! She gives me nothing but lip service and a dead-end run-around. I told her that I would take my case to the Better Business Bureau. She said she would inform upper management, but never followed up. She did not provide me with the contact information for upper management as I asked 3 weeks ago.
We were in love with the sofa, waited 6 months to get it, and thought it worth the very high price. But we have serious doubts about the quality of this company now. I will write *************************** reviews next. Perhaps it will attract the attention of management?
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.