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Business ProfileforIllustration Experts
Additional business information
On September 7, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.illustrationexperts.com/. BBB requested that the business clarify their relationship with the advertised organizations on their website (“Xiaomi,” “University of Cambridge,” “Facebook,” “Cult.fit,” “Swiggy,” “PropertyGuru,” “BigBasket,” “Capillary”). BBB also requested that the business substantiate, modify, or discontinue images of books, sale claims, “best rates,” “Money Back Guarantee,” and client testimonials.
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
9. Sales - https://www.bbb.org/code-of-advertising#Sales
12. Lowest prices, underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
21. Layout and Illustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements
As of October 2, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 116 S Avenue 63, Los Angeles, CA 90042
- BBB File Opened:
- 9/7/2023
- Years in Business:
- 3
- Business Started:
- 2/10/2021
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/23/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
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