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ComplaintsforIllustration Experts
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Complaint Details
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Initial Complaint
02/23/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired H3333**313235383432**H to illustrate a children**;s book that I wrote. It seemed like everything was going fine. I paid them $350 for the H3237323136**38313231H. I paid $3500 for the marketing. They contacted me that a school is *********** was going to buy ***** copies. I had to pay for the copies to be printed, which $5500. In return, I would receive $10,000 for profit. That was supposed to be in my bank by 2/10/2024. It was not deposited. I called them. They sent me a wire receipt that they had wired the money. The bank did not question it. Then they said they retracted it, because the information is not right. That was not true. They said they would make the payment by PayPal. That never showed up either. I told them I wanted a refund for printing the 1000 copies if I am not getting paid. Now, the phone number says they are no longer taking calls.Initial Complaint
12/13/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The first contract was to be completed on Novemeber was the contract date for ****** and ****** (fake) contract agreement amount: $******** The business agree to have my books solid and printed for ****** and ******. The first printing of ***** books for a printing cost of %******** and delivered on October 13, 2023. *** first payment in the amount of $1*****.00 should have been recieved through direct deposit on Novemeber 22,23. However, agreed in second contract Illustrations Experts (also know as): * illustrations Experts US, Morewish Digital LLC, Logosymmetry and even possbily AmericanIllustrations Experts. They would deposit $6,250.00 direct deposit into my checking accout with Financial ***************** in ******************, ** by the date stated above 11/22/23 and another $******** would go into printing the next round of ***** books for ****** and ******. This ship was to be delivered by Novemebere 23,23 and I would receive my final payment on December 15, 2023. However, I started to question for a tracking number for the $6,250.00 because first it **** to be a direct deposit. Then I was told it was mailed. Then I was told it would be a direct deposit again. The gentleman named ******************* went on a sabbatical and the company was trying to figure out all his account. I was juggled between a lady named *********, *********************, *******************, and *****************. Finally, my last conversation with ***************** was that the money was never going to come and he could help me recoup so of my money through marketing helpfrom them. That was the best they could do, take it or leave it. Now no one are answering my calls and one number for *** is disconnected. The cashier"s check ************. The business is not open to a least returning my $******** and letting contract be voided. I just want my money back. The check was mailed to morewish digital. however, I was told that all this companies work together and I can get more information about where this check was delivered and cash
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.