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Business ProfileforLogo Inception
Additional business information
On November 29, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://logoinception.com/. BBB requested that the business clarify their relationship with the advertised organizations on their website (The Wall Street Journal, TechCrunch, Entrepreneur, The New York Times, Forbes, etc.) and substantiate business result claims such as “45,389+ designs”and “5047 logo packages purchased and downloaded.” BBB also requested that the business substantiate, modify, or discontinue rating claims, comparative savings claims, client testimonials, guarantee, and “Money Back Guarantee” claims.
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
2. Comparative Price, Value and Savings Claims - https://www.bbb.org/code-of-advertising#Comparative_Price_Value_And_Savings
21. Layout and Illustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements
As of December 22, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Los Angeles, CA 90017
- BBB File Opened:
- 10/30/2023
- Years in Business:
- 1
- Business Started:
- 8/24/2022
- Contact Information
Customer Contact
- Customer Service
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/30/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Myna A
11/20/2023
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