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Kate Ashley's Hair Salon has 1 locations, listed below.

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    Business ProfileforKate Ashley's Hair Salon

    Hair Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5314 Verona St, Los Angeles, CA 90022
    BBB File Opened:
    9/20/2023

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    09/20/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    At the beginning of July I made an appointment with ******************* through her business Instagram account to get a full color and Brazilian hair treatment. She requested a 50$ security deposit to secure my appointment and set my appointment for august 6. She had absolutely zero Information regarding the deposits but I knew they usually require it in case of no shows. August 6 arrived, the date of the appointment, and as I was driving to our appointment she canceled and did not re schedule. Over the next days I messaged her and called her to try to re schedule and she ignored my calls and messages for days and even weeks. Eventually I asked her to refund my money and she refused to do so, she continued to ignore my messages and then she blocked me and kept my money. I reported her Instagram account for fraud and many other girls came to me to say she stole from them as well. ********************* then went on to use her business account to harass and post a picture of me offering free services to anyone who gave her my home address. She never even sent my deposit back and the 304.41$. I have proof of everything including the harassment.

    Customer Reviews

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