ComplaintsforKate Ashley's Hair Salon
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Complaint Details
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Initial Complaint
09/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
At the beginning of July I made an appointment with ******************* through her business Instagram account to get a full color and Brazilian hair treatment. She requested a 50$ security deposit to secure my appointment and set my appointment for august 6. She had absolutely zero Information regarding the deposits but I knew they usually require it in case of no shows. August 6 arrived, the date of the appointment, and as I was driving to our appointment she canceled and did not re schedule. Over the next days I messaged her and called her to try to re schedule and she ignored my calls and messages for days and even weeks. Eventually I asked her to refund my money and she refused to do so, she continued to ignore my messages and then she blocked me and kept my money. I reported her Instagram account for fraud and many other girls came to me to say she stole from them as well. ********************* then went on to use her business account to harass and post a picture of me offering free services to anyone who gave her my home address. She never even sent my deposit back and the 304.41$. I have proof of everything including the harassment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.