ComplaintsforDirectHealthInsurance.com
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Complaint Details
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Initial Complaint
10/02/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I used this website, ********************************** because I believed I was being given information about health care policies. However, in doing so I was subscribed to a marketing list that has now resulted in over 100 callers in less than 1 hour and that continues to do so. *** reached out directly to the company to remove me from their lists and was advised that I must have a policy before they can remove me from the list. *** asked to speak with a manager and was hung up on many times. Since then Ive not be able to stop callers from harassing me. I have submitted requests to have my information removed. This business uses fraud techniques to gather personal information and sell it to 3rd party businesses.Initial Complaint
11/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company is pretending to be associated with******************* their website pops up and looks similar to the real one. Once you put in your phone number they instantly spam call you incessantly all throughout the day and night and harass you for more information, including personal info. Additionally they will not stop even after repeated requests.Business response
12/07/2022
Business Response /* (1000, 5, 2022/12/06) */ We have no record of this user (based on the information provided here) using our service or making a Do Not Contact request prior to receiving this complaint. All of our sites make clear that we are not a government agency and are not affiliated with any state marketplace. We do have advertisers who can write ACA and marketplace plans in most states, including *** Upon receiving this complaint from ***, the user was added to ********** Do Not Call list. For future reference, requests can also be made through our Privacy Center. ************************************************************* If this user provided a different phone number, she can make a request with that number there. Consumer Response /* (2000, 7, 2022/12/06) */ (The consumer indicated he/she ACCEPTED the response from the business.)
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.