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Find a Location

KB Home has 45 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KB Home

      10990 Wilshire Blvd Fl 7 Los Angeles, CA 90024-3907

      BBB Accredited Business
    • KB Home Maryland Inc.

      45026 Schirra St Parkville, MD 21234

    • KB Homes

      7011 Joann Khan Dr Elkridge, MD 21075-7255

    • KB Home

      431 SixMile Cove Lethbridge, AB T1K 5V5

    • KB Homes

      12119 Mustard Seed Ct Waldorf, MD 20601-2707

    Business ProfileforKB Home

    Home Builders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 87 Customer Reviews

    Customer Complaints

    368 complaints closed in last 3 years

    116 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1987

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    KB Home has 45 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • KB Home

        10990 Wilshire Blvd Fl 7 Los Angeles, CA 90024-3907

        BBB Accredited Business
      • KB Home Maryland Inc.

        45026 Schirra St Parkville, MD 21234

      • KB Homes

        7011 Joann Khan Dr Elkridge, MD 21075-7255

      • KB Home

        431 SixMile Cove Lethbridge, AB T1K 5V5

      • KB Homes

        12119 Mustard Seed Ct Waldorf, MD 20601-2707

      Location of This Business
      10990 Wilshire Blvd Fl 7, Los Angeles, CA 90024-3907
      Years in Business:
      67
      Business Started:
      1/1/1957
      Business Incorporated:
      8/31/1981
      Accredited Since:
      7/1/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • KB Home Insurance Agency
      Business Management
      • Ms. Sandy Zenner, Paralegal
      Contact Information

      Principal

      • Ms. Sandy Zenner, Paralegal

      Customer Contact

      • Ms. Sandy Zenner, Paralegal

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      368 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Bought the house December 2019 and now having foundation problems, wall cracks, door frames breaking, first floor ceiling cracks, cabinets making noiseThey have 10 yrs foundation warranty and when trying to reach out to address the issue no response.
      Read More

      Customer Reviews

      87 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashley M

      1 star

      07/16/2024

      I don't want anyone else making the same mistake I did. RUN- don't walk, away from this company! I signed my contract in Dec. 2022 and was originally told that the house would be finished by Sept. 2023. We locked in our mortgage interest rate to avoid rapidly increasing interest rates at that time. Despite being assured numerous times that it would be completed by Sept. I found myself paying $500 to extend my interest rate lock, and we didn't end up closing until Dec. 2023. I should also note, during this time I was forced by KB to pay $650 for an appraisal to be done, that wasn't able to be completed because there was no house built for them to appraise. I was given a million reasons why closing kept getting pushed back: due to Covid, due to labor shortages, and materials were supposedly on backorder. None of those reasons were valid because other houses on that very block (inventory homes) started construction after me, yet somehow finished before me. I didn't want to complain in a public forum because KB did offer some money towards closing as an apology for the issues during construction. However, given the quality of the home and the problems I've faced since moving in, I feel the need to warn you. Presently, I have had so many issues all due to shoddy workmanship. The current, and biggest issue I am facing is that we just had an electrical fire! My oven is luckily under warranty until this upcoming Dec. but we have been unable to use it for the past 2 weeks waiting for KB to send a repairman. He came out today and informed me the reason for the fire was because the person who installed it (KB worker) did not tighten the power cord and the wires were arcing together causing the sparks. There is currently a hole in the back of my oven, soot on my wall, and exposed wires. Luckily that is the only damage, as an electrical fire could burn a house down. Now we wait at least another 2 weeks to hopefully get the issue fixed once parts come in. Would not recommend!

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