Complaintsfor1 800 Remodel, Inc.
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Complaint Details
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Initial Complaint
09/19/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I was searching for home and pool remodeling professionals using only local Las Vegas platforms but, somehow 1800remodel in Florida got ahold of my number. I NEVER requested a bid, quote or more information from them nor did I ever provide mine. They have been calling me every morning including Saturdays and Sundays starting at 4 AM PST, again at 5:30 AM, 7 AM, 9 AM and than again beginning around 1 PM into the evening. I am a clinical psychologist so I can't turn my phone off. I have not been able to have more than a few hours sleep in 2 WEEKS! THIS IS HARASSMENT! I block one of their numbers they start calling from another one. I have repeatedly requested that they STOP and remove me from their call list, explaining they are harassing me and waking me up. I either get a rude, nasty response or hung up on. Please tell me this isn't legal... These calls, and the subsequent lack of sleep due to them, has begun to impair my activities of daily living.Business response
11/29/2021
Business Response /* (1000, 10, 2021/11/11) */ We have added your number to the DNC list. We don't make any cold calls so you must have filled out a form with your information for it to reach us but looking over your complaint it seems like this may have been another company. We don't operate on the weekends and we are very careful to remove callers who claim they are not interested or don't want to be called again. Regardless I am sending this information for an internal review. And of course, on behalf of our entire industry I apologize for the experience you had.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.