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Find a Location

California FAIR Plan Association has 1 locations, listed below.

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    Business ProfileforCalifornia FAIR Plan Association

    Insurance Consultant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    27 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 76924, Los Angeles, CA 90076-0924
    Alternate Business Name
    • California Fair Plan Property Insurance
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Insurance companies

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    California Fair Plan insurance does not allow an avenue for me to cancel policy and receive prorated credit. I have sold the home that was insured and no longer need coverage. I have looked on website for options to cancel. I have called and spoken to a rep, they could not cancel. They gave me this email to cancel. I then received email back that is was received but would be rejected somehow. I need my policy cancelled and my remaining coverage time refunded as of 6/13/2024. Here is the latest email response from. Appreciate any help for me and other customers that are being taken advantage of. Regards, -***** From CA Fair Plan Your e-mail has been received. If you are a broker:If your request was for an endorsement or cancellation of a California FAIR Plan fire policy, please be advised that your request will not be processed and is hereby rejected.All endorsements and cancellations of policies (other than CEA) must be submitted using our web-based facility for endorsement requests as previously communicated in our broker bulletins dated September 25, 2014, October 28, 2014 and November 18, 2014. Please go to www.cfpnet.com and resubmit through the Brokers System.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer N

    1 star

    04/30/2024

    They sent someone out to do an inspection with no notice. The man entered my fenced backyard without my permission as I was not home. It was disturbing to see on my security camera a man enter my backyard without my permission. When I complained that this is not ok to do, California Fair plan insisted they had mailed out notification and were unapologetic. They shouldn't be allowed to enter your property with no notification and without permission.

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