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ComplaintsforInkJets Club
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I bought ink for my EPSON Workforce WF-3620. My printer stopped working, after speaking to EPSON customer ******************** they explained to me it was the inkjet cartridges that damaged the printer.I am looking for reimbursement for my printer.Initial Complaint
12/01/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Below is the email I sent to their support desk with no response.Order #ORD23111511107 I received your package and it had a leaking cartridge that --spilled on my hands and desk upon opening it. I have called 3 times since the middle of last week. I have given you the courtesy of three calls. Tomorrow I will file a complaint with BBB. I need an RMA ASAP to return the remaining cartridges and receive my refund.Initial Complaint
02/11/2022
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
I ordered and paid for 57.00 , from *************** for cartridges. I was sent the incorrect ones. I've called the company, always got the voice mail. I've emailed them numerous times, they've replied but only to try to convince me that the cartridges are the correct ones. I've sent them photos of the error message and photos of the actual carriage not fitting into my printer . At this point I need to be refunded and I've emailed them as such.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Los Angeles, CA 90025-6820
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.