Customer ReviewsforInkJets Club

Cartridges were purchased in December of 2022. When I tried to install them, they were rejected by the printer. I contacted InkJets Club and they said due to printer upgrades, the cartridges were out of date. There was no offer for replacements or a refund. Their only advice was to turn off the automatic updates on the printer but that doesnt help me with this purchase.

I would give them a zero if I could. I ordered by their recommendation ink for my printer. The ink they recommend was not correct. I tried to get a return and had nothing but hard tomes. They do not want to give refunds or admit fault. I would never recommend them to anyone They don't care about customers. All they care about is money. They should loose their license to sell anything. They cost me almost 50 dollars. Please think twice before you deal with them. If I would have listened to other reviews I would still have my money

I'd give them zero if I could I ordered a ink cartridge #** it was refurbished). I popped it in my printer and it wouldn't work so I e-mailed them my issue..I was given a 7-step instruction to get it working..well that didn't work so e-mailed them again. Was told to do the 7 steps once again, then re-align the printer track, then clean ink cartridge holder of any old ink..ok I did all that and still doesn't work..was told "well it must be your printer" in the meantime I ordered one off e-bay and popped it in and it worked just fine! Inkjets club cost me time/money as I work from home and to print something out I had to drive to closed business center to do my work..did this daily while trying to get printer going. I wrote them that the cartridge from e-bay worked fine, didn't need to do 7 steps etc. I also said I doubt they would refund me (which they did not) dealing with them was awful, cost me time/money from my job. I have never heard back from them since last e-mail.. I would never, never purchase anything from these guys no matter what the price would be..

Worst customer service ever they sent me a promotion in the mail to buy **** at a promotional price tried to use it at a later date it wouldn't work they would not take it back they would not stand behind their product please save your money do not buy ink from this company please shop around

I recently purchased 2 ink cartridges for my hp printer and the cartridges did not work. I called the customer service number which sends you a link to click on to email your issue. The link supposedly is connected to inkjets club website, but after filling out the email with my issue is does not accept my email. I try it again to make sure I put in my email correct. Next I had to find my email from the company from my order to this email stating I am having issues with the trouble shooting. Today Presidents day I get a call from someone from inkJets club, asking me what is my issue. I respond with, did you receive my email, he responds, let me check. He then asks me what type of printer I have. I order the wrong cartridge, I order 920 instead of 902. I order two of them and was told that they are not taking open packages right now and I can only get a return slip for the unopened package. Well the site says 100% money back guarantee! well that's a lie as well a 24/7 days a week support.

Company claims their ink cartridges will work in Epson printers. They do not. Tried contacting the company via their webpage and they want me to reprogram my computer and printer in an effort to make their ink work. I'm not a computer programmer. I just need ink in my printer. They finally stopped communicating. All I want to do is return the unused ink and get a store credit to buy Epson ink from them.