Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

California FAIR Plan Association has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCalifornia FAIR Plan Association

    Insurance Consultant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    27 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 76924, Los Angeles, CA 90076-0924
    Alternate Business Name
    • California Fair Plan Property Insurance
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Insurance companies

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Hello,I have communicated with California Fair Plan (CFP) on numerous occasions to inquire about my refund of $5,589.00. Please see email below that describes the 2 payments of $5,590.00 made to CFP and the fact that I have only received a refund of 1 of those payments. I cancelled my policy with CFP shortly after both payments were sent to CFP and am entitled to a refund of both payments.I have been communicating with CFP to request an explanation for delay in refund and a date that the funds will be returned to me. Unfortunately, I have only received cursory responses without an explanation or a date in which to expect the refund. Not having this money available to pay my current insurance is creating a challenge, and I appreciate any assistance you may provide.The email sent to CFP on 10 June 2024:To whom it may concern,I have not yet received my refund of $5,589.00 after cancelling my policy (Policy # CFP **********) for coverage of the property located at ******************************************I spoke with an attendant at CFP who indicated that the payment via **check submitted by me on 28 April 2024 has status pending. The funds from the **check were removed directly from my checking account on 30 April 2024 as per the screenshot below. Please let me know when my refund will be processed. Please feel free to call with any questions.Please note that my mortgage company also made a payment of $5,589.00, which was an overpayment that was refunded back to me on 14 May 2024 in the form of a check with the disbursement ID *****. The **check payment that I submitted on 28 April 2024 was a second payment, the refund of which I have not received.Thank you,********************************** Ph. ************** ****************************************

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer N

    1 star

    04/30/2024

    They sent someone out to do an inspection with no notice. The man entered my fenced backyard without my permission as I was not home. It was disturbing to see on my security camera a man enter my backyard without my permission. When I complained that this is not ok to do, California Fair plan insisted they had mailed out notification and were unapologetic. They shouldn't be allowed to enter your property with no notification and without permission.

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.