ComplaintsforJudy Blue Jeans
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Complaint Details
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Initial Complaint
03/13/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order on Feb 14 and I haven't received the product yet. I have emailed them several times and at first they would answer me and now nothing. I want my money back.Initial Complaint
03/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 2/08/2024 I used a link on FB for a **** jeans website offering discounts. I purchased items and the company sent me tracking info. It said it was delivered and it wasn't now the company will not refund me and I need to call my back. This company is fraudulent. They are from ***** and it not legitInitial Complaint
02/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Like pretty much every other complaint here, I placed an order in late November for a pair of jeans. Received a shipping notice and tracking number, then an email saying it was delivered (it wasn't). Got them to ****** at no cost, received another tracking number, again, no delivery. Demanded a refund for the full amount paid ($19.89) mid-January. They came back with "we paid a lot to have the second shipment expedited to you, so we can refund you 60%." I told them that's not my problem, they should use better shipping. So far, they've only refunded me $3.95. I've emailed them at least once a week since then, and no response whatsoever. Definitely a scam. I'm just glad I didn't order more than the one pair of jeans.Initial Complaint
02/20/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered 4 pair of Judy blue jeans and waited a month and said they were delivered and they werent! Contacted the company and said they would resend a new order and still havent received them! This last response was January 11th? Its just crappy that you pay for something and you get THESE SHADY DAM COMPANIES STEALING YOUR HARD EARNED MONEY! ITS PATHETIC AND COMPLETE BULLSHIT!Initial Complaint
02/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
1/19/24 46.98$ PayPal I still havent got my jeans. I ordered them to wear to a ************************* concert in March. I thought I gave yall plenty of time to mail them to me you need to make it right to me or refund me.Initial Complaint
02/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought 2 pair of jeans on 10/13/23 and supposedly it was delivered a month later to my home. It never came even though the tracking said it was delivered. I contacted the company and they assured me it would be redelivered and Id have to sign for it. Needless to say it showed as delivered again but never came. When I contacted them again they told me it was their couriers fault and they could offer me a refund for 70% of what I paid. The refund was to be put back onto my card within ***** business days. That was over a month ago and still no refund. This company is a scam and I hope no one else buys from them!Initial Complaint
02/06/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Order number barbieout-*************** From:*************************************** To:********************** Tue, Aug 22, 2023 at 1:29 AM **********************************,Thank you for contacting us regarding your payment confirmation email. We apologize for any inconvenience this may have caused you.We would like to assure you that we have received your payment, and we are processing your order. It is possible that the confirmation email was blocked or sent to your spam folder. We kindly ask you to check your spam or junk mail folder to see if the email has been redirected there.If you don't find it, don't worry, We have checked our system and confirmed that your order has been shipped.Tracking ID: ***************** Tracking website: ************************** ordered 2 pairs of jeans in August 2023 for $49.97 never received any item or refund from this company and I have been emailing them since October 2023 since they will not give me a phone number to reach them. I have emailed them once a week asking for a refund this is the reply : ********************** Team <********************************************************************>Sent: Sunday, November 12, 2023 10:45:41 PM To: *********************** <**************************>Subject: RE: Order number barbieout-*************** Hello, *********************** Glad to hear from you.Thank you for contacting us regarding your refund. Please rest assured that we are always committed to solving customer problems and providing satisfactory solutions.Thank you for providing your PayPal account. We will arrange a refund to your PayPal account today. Typically, transfers to PayPal process take ***** business days. However, please don't worry, we will constantly monitor the status of your refund and ensure that you eventually receive it. I hope you can wait patiently and thank you for your patience and understanding.If you have any other questions or questions, please feel free to contact us, we will always be here to help you. Thanks.Have a nice day ************************** TeamInitial Complaint
01/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order with the company over a month ago and have not received the items. Every time I contact them about a delivery date I get a generic message about it and am not given a date. The fake tracking information they provide says its in the city I live in and has been there for over 2 weeks. Now it shows delivered even though I have not received any the items.Initial Complaint
01/22/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I had ordered from **** blues. Says my items were shipped from ********* received them dec 2023 I received nothing. I contacted the ************ sent me to 818 track saying they were goi g to resend the package which I learned is a scam. Is there anyway of receiving a refund? Thanks so much.Initial Complaint
12/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased multiple products from this company however, they did not deliver and took my money. They are a scam. I have reached out to them multiple times to get a refund or check on my order, but they have not provided any information on the whereabouts of my order or the refund. While using their website to track my order, it blatantly lied about the delivery. On 12/13/23 I checked the tracking number at 9 AM and it said my package was delivered that day at 13:08:46 which is military time for 1:08 PM. Thats impossible. How can something be delivered hours before the provided time? They either need to figure it out and send me what I purchased or refund my money and be prosecuted for the scam that it is.
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Customer Complaints Summary
34 total complaints in the last 3 years.
32 complaints closed in the last 12 months.