Business ProfileforJoyeria Sonora

I took my scrap gold to this lady and asked if she can make me a Cuban Miami chain in WHITE gold, since all the scrap gold I took was yellow gold. She said YES and said it would be ******* and she would have it done in TWO weeks! I took her 30Grams of 14K gold and 3 Grams of 24k gold. Once you convert the 24 k gold into 14 k gold you will have approximately 5.15grams of 14k gold. So In total I left her 35grams of 14k gold. TWO days before the chain was SUPPOSE to be done I called her to see the status of the chain. She at this point tells me..... oh my machine that makes those chains broke and well I can make you a different link chain if you want. I told her NO!! I can wait til she fixes her machine because I want the Miami Cuban link I had requested. She then told me that it would be another two weeks for her to be able to "fix" the machine. Now my first issue here is that TWO days before my chain was supposedly said to be done she couldn't call me and tell me that it wasn't going to be ready? I'm sure the chain was suppose to have gotten worked on way before then. We went back and forth for several days then afterwards she told me she was going to have a "friend" do it on his machine but that she was going charge me **** instead of the **** she had told me. I told her I didn't want to pay more than what we had agreed and that I just wanted my scrap gold back. She said ok come get it. That afternoon I callled her and told her to have my scrap gold there in her shop because I would be passing by to pick it up. At this point she said ohhh no I already left it with a friend and he's going to make you the chain you wanted. And it should be done by Monday. Monday which is TODAY came around and I went to go pick up the chain she tells me. Oh when we melted your gold some gold was lost your chain came out 28 grams, when home I weighed my chain and it was actually 27grams. Which means she stole 8 grams of my gold. I want her to return the stolen gold to me. She's a thief