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ComplaintsforHealthright360
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Complaint Details
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Initial Complaint
10/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
My complaint is the diningroom and attached men's restroom is totally dilapidated, filthy, w/cockroaches crawling all over the place. Since I have been here I've had diarrhea four (4) times after eating the food which looks like dog food. The air conditioning system stays on full blast all day and night even in inclimate weather to the point were we are freezing. I recently requested to see a doctor regarding a prescription medication refill however I was told that since the medication was an OTC I didn't need to go, I had to explain that I was bleeding from my nose, couldn't breathe before they would schedule an appointment. The Director Cynthia Rideout is rude, nasty, and totally unapproachable, some of the other staff here are as well. Whatever money we receive earned or gifted 75% of it is deposited in a savings account, I don't have restitution and wanted my money to go directly to my wife who's working 2 jobs, I was told that's not possible. I asked about the interest on my SAVED money I was told we'll see it when "we go home". I understand that I am just an inmate in CDCR custody but don't we still deserve to be treated like human beings. If i didn't need this opportunity to prepare myself for a successful transition from PRISON TO HOME I would go back inside until ******** that's just how bad it is.Business response
11/17/2022
Consumer Response /* (2000, 8, 2022/11/10) */ COMPLAINT ACTIVITY REPORT Case # 1106844 BBB of Los Angeles and Silicon Valley Consumer Info:************* Business Info: Healthright360 ********************************************************************************************************************************************* This is***************, and the above case has been resolved by the complainant and The staff of Healthright360 on 11/10/2022. However before I Danny Allen accept closure of this complaint I want to thank all the staff of the BBB for your participation in helping me find a resolution to the aforementioned complaint... Thank you.. From:*****************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.