Business ProfileforBiomat, USA

I am writing this review about Biomat (Grifols), a plasma donation center located at **************************************************************************. The nursing staff is unprofessional and passed me on my first physical, allowed me to donate, after which time the phlebotomist did an awful job leaving such a big bruise I would not use that arm again when I came back for my second donation two days later. At the time, I was informed that medically while I passed the first time the nurse made a mistake and did not ask what type of heart valve I had (this was a phone call after I left the center) or put down a diagnosis for one of my medications, which necessitated having my doctor complete a form saying I was ok to donate. I took the form to my doctor who in two separate places on their companys form indicated that based on my medications and health history I was cleared to donate plasma twice a week. He did not list my meds but obviously knows them and please note they accepted the list from me prior to my first visit. Based on his not listing my meds, which again they had, they indicated without that section completed the form was no good. I offered to take the form back to the doctor to have him add the list and they then said, sorry, he will have to complete a whole new form and this time do it correctly (like any physician will do that). To add insult to injury they then told me after they accepted the form I would have to go all the way back to square one and do the whole first 2 and 1/2 hour appointment again. I told them no way. I said they could make a copy of my doctor's form but I wanted the original back. After more delay, they said I would have to sign a release to get back the form I brought to them and they rejected. This company and its staff a sub-par, which is not good for a company that deals with medical issues and peoples health.