ComplaintsforHudson Jeans
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a pair of jeans from them and they arrived damaged, the button was missing. I sent over a picture showing the damage and they were unable to send me a replacement as they no longer had the size. I'm pregnant on bed rest and they asked me to go to *** and mail the damaged pants back. I asked if they schedule *** to pick at my house since I was unable to leave the house and they said no. At this point why even have me send the damaged pants back especially knowing my situation and given it was their fault I have to return to begin with.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.