Business ProfileforBravo Moving

I hired a broker, who hired these guys. They showed up a day late. The broker under quoted my move so the manager from Bravo uped my allotted space from 650 cubic feet to 750. Promising that the movers would pack to 750 then stop. They did not, and I was charged another $300. They refused to disassemble furniture even though the broker was very clear that they would to save space, and this was a service included in my estimate. They did end up disassembling my bed and desk. I was promised they would deliver everything by the next day since they arrived late. They arrived a day late again. Would not reassemble anything, also included in the estimate. They lost a box, a small shelf, and 4 rails from my bed. Their only explanation offered was the truck wasn't opened and that I could check the truck for the missing items. The truck had definitely been opened because several boxes were upside down and a few were split open and taped around the middle to hold them together. At the end of the move the movers insisted on a tip then said they were going to move the truck out of the driveway, put in the payment and get my bill of lading. They just drove away. I called the driver, who said he would email it to me once it gets to him. I have reached out numerous times to Bravo to get an invoice or bill of lading, and file a claim for the missing items. It has been almost a month and I have gotten ZERO response from them.

Dear *********** and BBB, A lot of brokers are using our company name to book the job with customers. We can surely say here that We never worked with you and We are 100% that you have no single document that proofs that we did the job. Be carful when you are dealing with brokers. We ask BBB to request proof from customer before posting this review online. We never worked with you, you never paid to Bravo.