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ComplaintsforClub Cheri
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/30/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Club ***** will not stop sending inappropriate material to my house. I have written and called the company and they won't stop sending it. I did not sign up for this service nor do I want it to continue. It is highly ************* and I do not know why I am getting this material in the first place.Business response
07/13/2022
Business Response /* (1000, 5, 2021/12/01) */ The mailing address provided by**** ******* was located and removed from the mailing list as of today, December 1, 2021. Please note that the****************** is used to service these mailings. It is possible that there can be mailings already in transit within the postal system at the time of this blocking. In such a case, any undelivered mailings should be delivered within 30 days' time. Thank you for contacting us.Initial Complaint
08/23/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Had too many explicit material sent by club cheri and didn't get no response. Tried to call the company and even wrote to them to stop and still material keeps showing up in my mailbox. I got a family that's in the house and I cannot allow them to see that. Please send a message to them I don't want no more material to be sent to **** ******** ***** ***** ****** ******** XXXXXBusiness response
08/18/2022
Business Response /* (1000, 5, 2021/09/10) */ In connection with a complaint filed by ******************, the complaint was forwarded on to the correct party. ******************'s mailing address was located based upon the information provided in the ********************** complaint. This mailing address has been blocked from future mailings as of September 10, 2021. Please advise ****************** that the business uses the ***************** for these mailings. There is a possibility for mailings already within the postal system that have not yet been delivered. In such a situation, all deliveries of undelivered mailings should be completed within 30 days timeframe.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.