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Find a Location

Auction Barn Estate has 1 locations, listed below.

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    Business ProfileforAuction Barn Estate

    Online Auctions

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Auction Services.

    Business Details

    Location of This Business
    631 S Olive St, Los Angeles, CA 90014-3639
    BBB File Opened:
    6/1/2020
    Years in Business:
    5
    Business Started:
    3/6/2019
    Business Started Locally:
    3/6/2019
    Business Incorporated:
    3/6/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • AuctionBarn.Estate Inc
    Business Management
    • Mr. David Palley, Owner
    Contact Information

    Principal

    • Mr. David Palley, Owner

    Customer Contact

    • Mr. David Palley, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased a Rolex from Auction Barn Estates in February. I received it in April. I paid into it $10,850. It was supposed to be checked by an appraiser who vouched for the quality of the piece. I took it to an authorized Rolex dealer in ********** ** who said it had water damage and the timing was off. I sent the watch back because I did not want a watch with water damage. ***** agreed to refund my money but they received the watch May 1 2024. Its now two months later and still no refund. ***** said that business is slow so he does not have the money to refund me. I would like my money returned immediately.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barb S

    5 stars

    02/02/2022

    I'm so sorry to hear others had issues. Sending a lot of money for a luxury item without a lot of paperwork (no signed contract I mean) is very frightening, but I not only received the item I bought it's far better than the photo description.
    I'm seriously blown away by the quality and beauty and can't stop shaking my head that it's mine.
    I had many email exchanges often over the weekends and on Sundays, and D who I worked with was always timely getting back to me and very professional. Only once did I have to wait a couple days for him to respond. He also seemed genuinely excited to have closed the deal for me as the item I purchased was in my opinion a great buy!
    My questions were always answered and D was very patient with my constant emails about shipping, GIA/IGS certifications, the overall process. It did take one month from date I sent check to receiving the item, but the disclaimers clearly explain the timetable. (Remember weekends and holidays don't count)
    It's rare these days to be able to 'trust' someone you've never met, who you purchase an expensive item through ON THE INTERNET, but it's the world we live in an some people do honor their responsibility with ethics and integrity. D and auction barn estates did that for me.
    I've already got him looking for another luxury item for me!

    Local BBB

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