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ComplaintsforAllposters.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/26/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I received several emails pertaining to Black Friday sales on November 25th 2022 from allposters.com. Their emails said EVERYTHING on their site was 55% off. Every single item. I had been searching their site for several weeks to purchase some cardboard/ stand *** props and decided to wait until Black Friday to get them on sale. I clicked on one of the 55% off emails from them and started happily shopping for all the items I was going to get 55% off . I had several items in my shopping cart and went to check out. My order was over $400.00 . It would not give me the 55% off. I tried for an hour to get the sale price. Very frustrated , I emailed the company because there is not a phone number anywhere on their website. Their response was the items in my cart were already everyday low priced and wouldnt give me the 55% off. The price wasn't any different than it has been for the last month that I have been looking at them. I was not happy and responded to the email that this is false advertising and it says every single item is 55% off. I find this to be wrong in so many ways. I would like some input on how to make them give me the 55% off and stop them from false adverting so this doesn't happen to other people. I have saved the emails and hoping you can guide me on how to go forward with this please. I am not looking for settlement or anything. I just want them to honor the 55% off from my order.Initial Complaint
09/04/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered 4 posters from this business on August 1, 2022. My order number is XXXXXXXXXXXXX. The two posters I've yet to receive are titled White Delight I. I've email 4 times and haven't gotten an answer. The delivery date keeps changing.Initial Complaint
05/15/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Ordered a 10x8 print on March 18, 2022. Print still not delivered as of May 15, 2022. Contacted company several times by chat. All they will say is Production delays, but will not say why the delay nor can give an accurate estimate of when print will be delivered. They simply continue to increment the estimated delivery date by one day as each day passes. Although they offer a refund, I'm reporting this to the *** because I believe this company has no intention of fulfilling orders that do not include an expensive frame. In other words, it you only order the print without a frame they have no intention of delivering and assume you will cancel. This is essentially false advertising when they advertise very low prices for print only (no frame) and then do not deliver the product. It could not possibly take 2+ months to print a one page 8x10 and ship it. A search on the Internet reveals the same experiences / complaints from other customers.Business response
06/10/2022
Consumer Response /* (2000, 9, 2022/06/09) */ I got refund. I gave up waiting to receive my order placed March 18. Each email from this company had a different excuse. My main reason for filing a complaint was this company essentially false advertises products that they cannot deliver and make no effort to provide a real estimate of resolution.Initial Complaint
04/12/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered 2 posters 6 weeks ago. One came in within a reasonable time period. The second has still not come in. I keep emailing, they keep telling me they're forwarding my issue to a supervisor I keep hearing nothing back nor getting a refund.Initial Complaint
12/24/2021
- Complaint Type:
- Product Issues
- Status:
- Unresolved
I purchased a *** ***** print from the company for my nephew. It was the letter "N" for Night Shirt. The print was $80 plus shipping, so roughly $100. It has been a year and I have contacted the company by email at least 3 times within the year (I still have those emails and their responses-shipping delayed-we will overnight at our company cost..etc) The print has never been received with NO offer of ANYTHING.Business response
06/30/2022
Business Response /* (1000, 8, 2022/01/19) */ We have no presence in San Jose. As I responded via email - Please reroute this to the appropriate BBB through which we are accredited. Consumer Response /* (3000, 10, 2022/01/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I want a refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.