Business ProfileforAmerican Hartford Gold

Subject: Complaint Regarding Deceptive Practices and ************ from American Hartford Gold Dear Better Business Bureau,I am writing to formally file a complaint against American Hartford Gold regarding my recent experience with their gold and silver *** ********** services. I feel that my wife and I have been defrauded, misled, and inadequately informed about our substantial **********.In 2023, we converted our 401k into a gold and silver *** with American Hartford Gold, investing a total of $350,574.31. As of the last quarterly statement, our ********** value has significantly decreased to $235,742.66. This drastic reduction has raised serious concerns about the integrity and transparency of the services provided by American Hartford Gold.Key Issues: Lack of Transparency on Fees and Commissions Difficulty in Communication Unfulfilled Promises We feel that we have been misled and inadequately supported in managing our **********. We are seeking your assistance to rectify this issue. We would like clear instructions on how to sell back the coins or modify our **********. Prompt and reliable communication from their team. A detailed statement of all fees, commissions, and the specific dates of the coins purchased.We hope that your intervention will help us achieve a fair resolution to this matter and prevent other consumers from facing similar issues. Thank you for your attention to this serious matter.Sincerely,************************* / *************************