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ComplaintsforBookwriting Studios
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Complaint Details
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Initial Complaint
10/29/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The company is not located on the website address provided to consumers nor does this company have a vailid business license in the state of ********************** (from their invoices) On October 11, 2022, I sent a TERMINATION OF CONTRACT AND PAYMENT REFUND letter to Book Writing Studios and/or **************** stating the following: We are terminating the contract effective immediately and requiring a 100% refund for the services for the publishing process for book, A ******** entered into an agreement and payment with your company on 8 Sep 22. We entered into an agreement with the belief that Book Writing Studios would be a professional editing/publishing service and to-date we have been met with apologies weekly, schedule slippages, broken promises, team member changes, and abruptly ending meetings with no follow-ups and un-promised products (some dates examples include (29 Sep 22, 10 Oct 22) and now more than 30 days after payment no sufficient progress on our project. For the amount of money paid and services promised the small amount of feedback/editing has not be scalable to warrant charging us the amount we've been charged lust far nor the company's marketing ploy. We have determined that due to your inability to produce a professional product and time lost we cannot in good faith continue with your company and have no choice but to terminate the contract. We asking that our payments paid on 8 Sep 22, be returned to us within 7 days of the date of this letter via electronic transfer and contract terminated per this correspondence as of 11 Oct 22. We both can be reached at the information provided above. To date I have not received my refund with the company now continually sending threatening emails stating that they will blacklist work that we own the copyrights.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.