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ComplaintsforTaco Bell
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
03-02-2022, amount paid 12.86, ordered 6 tacos; two supreme and four regulars, gave me the 6 regular tacos, refused to resolve the problem. I received the order and the bag had a seal on it and received the order right after I order it! so they gave me someone else order! I didn't realize it until I walked out and opened the bag which was sealed! I went back into the store and told them my order was not right and was told the someone was in charge of returns! The person took the order in a back room which I could see standing in the door with the order hidden! And came back and told me to my face I ate one and it was five tacos in the bag! Which was a lie! And had the nerve to say I couldn't get my money back! I didn't want my money back I just wanted my order fixed! And I told her to give me my receipt! and she refused! And I told her I was going to call the police! And I went to sheriffs department and talked to an officer and he told me it was a civil matter and that it would take an hour for a officer to come and make them give me my receipt. I work walking distant from that taco bell and the sheriff station also. I missed my whole lunch! I used my debit card and contacted my bank and it is still not resolved! confirmation # ************************** Even the sheriffs refuse to go there for lunch! I will never buy anything from a taco bell again! I also contacted their corporate website and received nothing!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.