Customer ReviewsforCalfund, LLC

Calfund is untrustworthy and sneaky. They mix numbers on loan documents and deceive customers. When calling to get answers I am met with residence and get ignored.

I totaled my semi on February 29,2024. This company fail to give me information regarding my payoff balance which I feel the information they sent over to my insurance company isnt accurate.The lady name ***** told me I should not care about the balance she sent over to the insurance because ITS NOT MY MONEY. What a Joke! Since I wasnt given the information I requested I had to hire a lawyer. I will never use this company again, and I will let others know not to use this company as well. To me I feel they are getting over on individual thats only trying to be business owners and provide for their families.

If I could give this company 0 stars I would. This company is poorly ran. The representatives/managers are rude and they will end a call on you. I was told that ****** was is the manager. Ive spoken with her and she has terrible customer service. ******* is a representative, she has been helpful to me throughout this time. Do not Finance through this company. They are taking money from my account when they are not authorized to do so. They have placed me and my family In a bind multiple times. Again!!!! Do not finance here. The BBB/ social media platforms will know of this matter as well!! I understand that when youre desperate for someone to finance you , you take the first available company but please please do not harm yourself by financing w this company. Id be surprised if the company responded to this review . That *** be their only chance to respond professionally. You will not see *************** (my ****** profile for reviews) in your system but this message is on behalf of a company that I am part owner of. I bet they would assume the company that Im affiliated with. Thats just how unprofessional they are. Yelp is next for a review

This company is horrible! If I could rate it as a negative 5, I would. First and foremost, you can never reach anyone. My husband has been in contact with *** in the title department, there was a mishap in communication when he was originally supposed to receive his title in June. He was told at the end of July it was shipped back to **** and that it would take approximately 3 weeks to receive it back from ******** which she would provide him an emailed copy of his title, so that he can get his license plates. It has now been almost 3 months, and still no word of where his title is. I honestly did not believe my husband was calling consecutively, so I took it upon myself to call today. I called ***'s direct extension, no answer. Called the title extension again to attempt to tell one of the representatives about what the issue was, she immediately transferred me to ***, although I told her not to. Called back and spoke to another representative, she immediately transferred me again, although I asked not to be transferred. Then I followed up with another call to customer service, spoke with another young lady who was slightly helpful, but it seems as if there is a race to transfer you/ slash get you off the phone. This is a janky company and I warn anyone whom reads this to stay away. I really wish I was more hands on when my husband got his truck, because he definitely would not have went through Calfund. I left a nice voicemail message highlighting all of the phone call attempts and messages, lets see how long it will take for them to follow up.

I purchased a truck with Calfund in January , Ive switched bank account information filed the proper paperwork since January still in September they havent draw the funds from the correct account Ive spoken with numerous customer service agents such as Alondra, *********, Etc even left messages with Management ********************* , Poor quality of Everything In ********************* Ever Please Stay Away ..

Calfund LLC financed a truck for me in June 2023. Until the prsent day ( 8/3/23 ) the company doesn't know how to process the paperwork in order for me to obtain a proportionned license plate and a Registration for the truck in *************. In the meantime Calfund already set up my first payment for September first, when I asked them for an extension of my first payment, they told me they have to charged me $ 800 as fees ( punishment for dealing with them), while they are the one who is not processing the Title, the paperwork in the right direction. My business and insurance papers are already all set but Calfund mishandling the paperwork hold me back while my insurance agent just told me he found more discrepancies ( name's mismatching which going to take more time to fix ). Calfund not helping out, doesn't care about customer's needs, but ready to charge for service like everything done and all set.

The customer service is reprehensible. My thoughts exactly!! Like who is managing these people? I was just spoke to very rudely by customer service when I attempted to make sure my bill was paid. Unbelievable. Now there was a lady that came on the phone, the third time after I was basically hung up on, to smooth things over. But I see refinancing in my future.