Business ProfileforDesign For Recovery Sober Living

I paid **** dollars up front, sight unseen, for this Sober Living Design by Recovery , via Venmo. Was told no credit cards. ***** was to a name only , not a business. Was told one bed left only. Facility shown as a sober living facility. This place said they would pick him up from his rehab in Ventura. Which they did. We were told this was a sober living facility by the owner. We did not unload any luggage or sleep there as the place was unclean, holes in fence in back, filthy kitchen/bathroom,bedroom had a bunkbed where my son was to sleep on top bunk with a client who had mental issues and spoke and **** to himself repeatedly and was sleeping in the same bottom bunk. None of this was disclosed to us or transparent up front. We needed a therapeutic environment for my son after his rehab and high pressure since told one bed only, so took this place without seeing. My son also has lower back issues and sleeping on a small bunk bed in a small room with a client with serious mental health issues not appropriate place for transition after rehab. None of this was explained ahead. We were instructed o pay the **** with ***** prior to my son being picked up. After seeing the unclean condition of the inside and outside of place and kitchen unclean and small bedroom with bunkbed, I explained to owner this was not therapeutic for my son and requested to leave that late afternoon and receive a refund. Was given high pressure to stay or go to one of their other facilities even though not near to the therapy . No cooperation or understanding why my son could not stay. My son did not sleep there,use their facility, sat in the back yard with a fence in disrepair and felt uncomfortable in the unclean environment. The owner refused to give my **** back. After explaining hardship to pay that amount for a few hours and need another sober living. We waited an entire week before **** was returned . No services were offered.