ComplaintsforNavarro"s Tax Services
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Complaint Details
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Initial Complaint
09/14/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On November 3, 2022 at approximately **** hrs, I met with *************************** to prepare and submit my 2021 taxes. ************** prepared the taxes for myself and my soon to be ex-wife, ***************************, separately (we were legally separated at the time). ************************ taxes were filed without my knowledge adding all our 4 children on her taxes, my taxes were done after also adding all 4 children on my taxes. With ****************** experience, she should have known that she cannot add the same children on 2 different tax submissions. ************** knew that we were going to split the children and our home taxes 50/50. ************** and ******************** maliciously filed the taxes knowing that my taxes were going to be rejected. ************** continuously kept telling me that she filed them electronically, then by mail. I waited 6 months before hiring someone else to fix my 2021 taxes. My new tax person said that ************** screwed me over. I attached photos of the texts exchanges between me and **************, and her admitting in Spanish that she screwed up "*************** ya ******** verdad. Bendiciones." I requested a refund or $250 which includes partial payment that I was charged to redo my 2021 taxes.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.