ComplaintsforSkid Row Housing Trust
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Complaint Details
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Initial Complaint
11/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My apartment building lock system on our door to my and several apartments does not work, if I leave out of my apartment I am locked out of my home. It's been over several months now and the have not fix this problem. It is real dangerous dangerous where I live here on skid row if I leave out I have to literally break back in my apartment through the window.Business response
02/14/2023
I am in receipt of the complaint you filed with the BBB. I am very happy to
report that the requested repairs have been completed. All resident
doors/key fobs have been upgraded to a new system and are functioning
properly. This work took place the week of 1/23/23. Please let us know if
you have any further questions or concerns on this matter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.