ComplaintsforSilicon Beach Treatment Center
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Complaint Details
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Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This establishment is allowing its patients to smoke cigarettes in the alley between their facility and our apartment building. The smoke is getting into our residents' windows. The patients are also sitting on the gas meters in the alley while smoking these cigarettes. We have called the facility multiple times to ask them to have their patients smoke elsewhere. On 7/19/23 one of my co-workers was at the property when he saw this happening and told the patients to get off the gas meter and get away from our building. he was met with aggression, and a patient threatening him and telling him to "F*** off". They did not move off the gas meters or leave. The facility doesn't care how its patients act and doesn't care about second hand smoke getting into our property. This is a health code violation and hazardous. This type of behavior has been going on since the establishment opened about 2 years ago. We have gone into their facility before to try to speak with someone about this and they have brushed us off. We have video footage of this incident occurring as we have cameras in the alley way on our property. Someone can contact me to gain access to this footage as it does not allow me to submit it as a supporting document. Thank you for your time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.