Business ProfileforBoulevard Vacuum & Sewing Co

STAY AWAY I took my Miele canister vacuum in to replace a burned-out motor. The price was high but I have a kid and two cats so a vacuum is a necessity. I picked it up a few weeks later and paid the repairs IN FULL. When I got home and used it, I immediately noticed that the cord take-up mechanism was no longer working correctly. It had been working perfectly when I dropped it off. They also put a hideous -smelling air freshener into the vacuum bag without neither my permission nor notice. The noxious smell was so powerful it filled whatever room I was cleaning and it penetrated the brand-new $50 HEPA filter they installed as part of the repairs. When I took it back to have these things fixed, they apologized about the air freshener that they put into the bag, but the shop owner *** refused to recognize that the cord take-up mechanism was broken. Im obsessive and would never own a vacuum with a lazy cord. Plus my wife has a brand new Miele canister that works correctly and just like mine used to work. The shop owner *** refused to acknowledge that there was a problem with the mechanism and is now refusing to return my fully-paid vacuum. In other words, Boulevard Vacuum has stolen it. **** last words to me before he slammed the phone down was that Ill have to take him to court to get it back. I also called ***** to report them and found out they are NOT an authorized Miele repair shop. The place has the feel of a used-car dealer with all the associated stereotypes. Avoid at all costs!!!!