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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Ship2NorthAmerica

          View full profile
          Location of This Business
          110 W 11th St, Los Angeles, CA 90015-2293
          BBB File Opened:
          3/25/2022
          Service Type
          Business Categories
          Vehicle Transport

          Alert

          See What BBB Reports On

          Advertising Review

          On March 25, 2022, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, http://ship2northamerica.com. The company advertises the following claims:
          - "ABC," "FOX News Channel," "TechCrunch," "NBC," and "CBS"
          - "Millions of people use Ship2NorthAmerica"
          - "Ship2NorthAmerica courier services has been used by millions of people to get door to door delivery quotes since 2008."
          - "Matching you with rated delivery companies going there anyway since 2008"
          - "Back in 2008, our founder, Robert, noticed that the lorry delivering a pool table to his student house in Manchester would be driving back to London completely empty..."
          - "Ethical Awards," "Northwest Business Environment Awards 2009,""Nectar Business Small Business Awards 09," "Shell Springboard," "Green Achiever," and "Social Enterprise UK Supporting Member"
          - "Shell LiveWire," "BT Essence Entrepreneur," "30:30 Vision Real Business," "Furture 100," "The Maserati 100," "Postcode Lotteries"
          - "Green Credentials
          The Observer Ethical Awards
          Postcode Lottery Green Challenge
          North-West Business Awards 2009
          National eWell-Being Awards
          The Environment and Energy Awards
          Social Enterprise (Supporting Member)"
          - "SAVE TIME & MONEY - UP TO 75% OFF STANDARD RATES"
          - "As Ship2NorthAmerica's delivery companies are already making similar trips, quotes are up to 75% cheaper than standard rates."
          - "Quotes up to 75% off standard rates"
          - "Save up to 75% off standard rates when delivery companies already making similar journeys compete for your job."
          - "SAVE UP TO 75% OFF STANDARD RATES"
          - "Best Price"
          - Customer Reviews

          BBB challenged these claims based on the following BBB Codes of Advertising:
          1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
          36. Environmental Benefit Claims - https://www.bbb.org/code-of-advertising#Environmental_Benefit_Claim
          11. "Up to" price savings claims - https://www.bbb.org/code-of-advertising#Up_To_Price_Savings_Claims
          12. Lowest Prices, Underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
          30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements

          As of April 19, 2022, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

          Contact Information

          110 W 11th St

          Los Angeles, CA 90015-2293

          Get Directions
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          Accreditation

          This business is not BBB Accredited

          BBB Rating

          F

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.