Business ProfileforEmerald Ghostwriting
Current Alerts For This Business
- Description, in detail, business structure and services;
- Identify company leadership and contact information;
- Promotional materials and brochures; and
- Other relevant marketplace information enabling BBB to better understand the business.
Unfortunately, the BBB did not receive a response.
Additional business information
On August 31, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.emeraldghostwriting.com/. The business advertises the following claims:
- “With millions of copies sold globally, we have authored books for our clients that have become bestsellers.”
- “We have a 100% client satisfaction rate because of our drive to keep producing until the customer is happy and because our authors and project management system are geared to effectively express your aims.”
- “For authors, independent publishers, organizations, and companies in more than 100 nations, we have printed books of all kinds.”
- “Over ten years ago, Emerald Ghostwriting first appeared on the market. Since then, over a thousand books have been written by our team of more than 500 native writers for numerous clients. More than 250 of the thousands of books written have achieved international bestseller status!”
- “We have helped thousands of authors become trendsetters in their respective genres and produce multiple best-selling books. Here’s some of the work we have done so far!”
- “1150+ Books Written,” “250+ Bestselling Novels,” and “700+ Client Base”
- Images of books
- “Ingram,” “Barnes & Noble,” “Amazon,” “Alibris,” “Google Book,” “Baler & Taylor”
- “offering 50% off” and “Get 70% Discount On Our Ghostwriting at affordable Rates”
- “Not only do we offer the best customer service, a money-back guarantee, and top-tier services- we give incredible Discounts!”
- “Do you guarantee your services? Yes. We guarantee producing unique, fact-checked, and high-quality content each time.”
- Client testimonials
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
9. Sales - https://www.bbb.org/code-of-advertising#Sales
21. Layout and Illustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements
As of September 28, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 624 S Grand Ave Ste 2510, Los Angeles, CA 90017
- BBB File Opened:
- 8/30/2023
- Years in Business:
- 1
- Business Started:
- 4/10/2023
- Business Management
- Customer Service
- Contact Information
Principal
- Customer Service
Customer Contact
- Customer Service
- Additional Contact Information
Phone Numbers
- (877) 407-2444Other Phone
Email Addresses
- Sales
- Technical Support
- (877) 407-2444
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Angie S
09/15/2023
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